Bank Syariah Indonesia Tbk PT

SUSTAINABILITY GOVERNANCE STRUCTURE [SEOJK E1] In carrying out sustainable finance, BSI has a sustainability governance structure that is part of the Bank's Corporate Secretary & Communication Group structure. The establishment of this structure is based on Directors Decree No. 01/309-KEP/DIR dated 27 October 2021 concerning the Organizational Structure of the Corporate Secretary & Communication Group of PT Bank Syariah Indonesia Tbk. Corporate Secretary & Communication Secretary Sustainable Finance Sustainable Strategy & Planning Sustainable Program Implementation & Monitoring Staff DUTIES AND RESPONSIBILITIES [SEOJK E1] [GRI 2-14] The Board of Commissioners, the Sharia Supervisory Board, and the Board of Directors, as well as the supporting organs consisting of committees under the Board of Commissioners and the Board of Directors, are collectively responsible for the implementation of Sustainable Governance by taking into account economic, environmental, and social performance achievements. To compile, coordinate, direct, and supervise the Sustainable Finance Action Plan (RAKB), the Bank forms a Sustainable Finance Team (SF), which is under the Corporate Secretary function and under the coordination of the Director of Compliance & Human Capital. [GRI 2-12][GRI 2-13] The implementation of RAKB is supported by several relevant work units, including Corporate Business Group (CB1 & CB2), Commercial Business Group (CMG), SME Business Group (SMG), Micro Business Group (MBG), Procurement Group (PRG), and BSI Corporate University (BSU). The results of RAKB implementation are submitted by the Corporate Secretariat to the Board of Directors, who then convey the results back to the Board of Commissioners for direction. The Bank then monitors and evaluates the implementation of RAKB priorities on a quarterly basis and reports them to the Director of Supervision, Corporate Secretary and the Audit Committee, if necessary. BSI reports its sustainability performance to shareholders at the General Meeting of Shareholders (GMS). BSI invites all shareholders to express their opinions regarding Environment, Social, and Governance (ESG) issues. However, we have not yet granted voting rights to shareholders regarding discussions on environmental or social issues. As a public company, BSI intends to provide value to shareholders by participating in the Sustainable Banking Assessment (SUSBA), which consists of 11 banks in each country, as well as presenting the Sustainable Financial Performance Report in the Quarterly Financial Report Publication and/or Public Expose.

Customers may also submit complaints through the Alternative Dispute Resolution Institution (LAPS), Bank Indonesia's mediation services, or the Financial Services Authority (OJK) if the complaint has already been attempted to be resolved by Bank Syariah Indonesia.

### Laporan Tahunan 2023

# Laporan Tahunan 2023

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### Laporan Tahunan 2021

# Laporan Tahunan 2021

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Dewan Komisaris, Dewan Pengawas Syariah, dan Direksi, serta Organ Pendukung yang terdiri dari Komite di bawah Dewan Komisaris dan Direksi secara kolektif bertanggung jawab terhadap pelaksanaan Tata Kelola Keberlanjutan dengan memerhatikan capaian kinerja ekonomi, lingkungan, dan sosial. Bank membentuk Tim Sustainable Finance (SF) yang merupakan departemen di bawah fungsi Corporate Secretary untuk memastikan, mengkoordinasikan, mengarahkan, dan mengawasi pelaksanaan RAKB. [...] Tim Sustainable Finance (SF) bertugas menyusun RAKB di bawah supervisi Corporate Secretary & Communication Group dan di bawah koordinasi Direktur Compliance & Human Capital. Hasil pelaksanaan RAKB disampaikan oleh Sekretariat Perusahaan kepada Direksi, yang kemudian menyampaikannya kembali hasil tersebut kepada Dewan Komisaris untuk mendapat arahan. Penerapan RAKB didukung oleh beberapa unit kerja terkait, antara lain: Corporate Business Group (CB1 & CB2), Commercial Business Group (CMG), SME Business Group (SMG), Micro Business Group (MBG), Procurement Group (PRG) dan BSI Corporate University (BSU).

### Laporan Tahunan 2023

# Laporan Tahunan 2023

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### Laporan Tahunan 2022

# Laporan Tahunan 2022

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SUSTAINABILITY GOVERNANCE STRUCTURE [SEOJK E1] In carrying out sustainable finance, BSI has a sustainability governance structure that is part of the Bank's Corporate Secretary & Communication Group structure. The establishment of this structure is based on Directors Decree No. 01/309-KEP/DIR dated 27 October 2021 concerning the Organizational Structure of the Corporate Secretary & Communication Group of PT Bank Syariah Indonesia Tbk. Corporate Secretary & Communication Secretary Sustainable Finance Sustainable Strategy & Planning Sustainable Program Implementation & Monitoring Staff DUTIES AND RESPONSIBILITIES [SEOJK E1] [GRI 2-14] The Board of Commissioners, the Sharia Supervisory Board, and the Board of Directors, as well as the supporting organs consisting of committees under the Board of Commissioners and the Board of Directors, are collectively responsible for the implementation of Sustainable Governance by taking into account economic, environmental, and social performance achievements. To compile, coordinate, direct, and supervise the Sustainable Finance Action Plan (RAKB), the Bank forms a Sustainable Finance Team (SF), which is under the Corporate Secretary function and under the coordination of the Director of Compliance & Human Capital. [GRI 2-12][GRI 2-13] The implementation of RAKB is supported by several relevant work units, including Corporate Business Group (CB1 & CB2), Commercial Business Group (CMG), SME Business Group (SMG), Micro Business Group (MBG), Procurement Group (PRG), and BSI Corporate University (BSU). The results of RAKB implementation are submitted by the Corporate Secretariat to the Board of Directors, who then convey the results back to the Board of Commissioners for direction. The Bank then monitors and evaluates the implementation of RAKB priorities on a quarterly basis and reports them to the Director of Supervision, Corporate Secretary and the Audit Committee, if necessary. BSI reports its sustainability performance to shareholders at the General Meeting of Shareholders (GMS). BSI invites all shareholders to express their opinions regarding Environment, Social, and Governance (ESG) issues. However, we have not yet granted voting rights to shareholders regarding discussions on environmental or social issues. As a public company, BSI intends to provide value to shareholders by participating in the Sustainable Banking Assessment (SUSBA), which consists of 11 banks in each country, as well as presenting the Sustainable Financial Performance Report in the Quarterly Financial Report Publication and/or Public Expose.

Bank Syariah Indonesia (BSI) mengambil langkah proaktif dengan mengembangkan kerangka kerja ESG yang terdiri dari tiga pilar: sustainable banking, sustainable operations, dan sustainability beyond banking. Dengan menerapkan kerangka kerja ini, BSI berkomitmen untuk tidak hanya mematuhi regulasi yang berlaku, tetapi juga mengintegrasikan prinsip-prinsip ESG ke dalam seluruh operasionalnya. Selain itu, BSI juga telah memiliki Aspirasi Keberlanjutan BSI yang bertujuan untuk menjadi "Menjadi Bank Syariah Terkemuka di Indonesia dengan Agenda Keberlanjutan Kelas Dunia". Hal ini dapat dicapai melalui tiga aspek yang meliputi: 1. Memperkuat Tata Kelola dan Strategi Keberlanjutan Secara Menyeluruh a. Dibentuknya Komite ESG b. Sustainable KPIs menjadi bagian dari penilaian individual atau business usual c. Memberikan pelatihan ESG kepada 100% karyawan melalui "Culture Awareness Program" 2. Mengintegrasikan Keberlanjutan ke Dalam Aktivitas Core Business BSI a. Mencapai rasio pembiayaan berkelanjutan >30% b. Melaksanakan ESG Scoring sebagai bagian dari pengajuan pembiayaan c. Penawaran produk-produk yang sejalan dengan ESG (Green Sukuk, pembiayaan UMKM) 3. Memberdayakan komunitas ESG Indonesia dan Masyarakat Luas a. Pelibatan >20 pemangku kepentingan dan influencers di bidang sustainability b. Melaksanakan kegiatan filantrofi bernafaskan syariah yang mendukung kebijakan pemerintah [...] Bank membentuk Tim Sustainable Finance (SF) yang berada di bawah fungsi Corporate Secretary dan di bawah koordinasi Direktur Compliance & Human Capital untuk menyusun, mengkoordinasikan, mengarahkan, dan mengawasi Rencana Aksi Keuangan Berkelanjutan (RAKB). Ini merupakan wujud tanggung jawab Bank terhadap pelaksanaan Tata Kelola Keberlanjutan dengan memperhatikan capaian kinerja ekonomi, lingkungan, dan sosial yang pengawasannya dilakukan secara kolektif oleh Dewan Pengawas Syariah, dan Direksi, serta Organ Pendukung yang terdiri dari Komite di bawah Dewan Komisaris, dan Direksi. [GRI 2-12][GRI 2-13] Penerapan RAKB didukung oleh beberapa unit kerja terkait, antara lain: Corporate Business Group (CB1 & CB2), Commercial Business Group (CMG), SME Business Group (SMG), Micro Business Group (MBG), Procurement Group (PRG), dan BSI Corporate University (BSU). Adapun hasil pelaksanaan RAKB akan disampaikan oleh Sekretariat Perusahaan kepada Direksi. Kemudian, hasil tersebut akan disampaikan kembali kepada Dewan Komisaris untuk mendapat arahan. Bank juga melakukan pemantauan dan evaluasi terhadap pelaksanaan prioritas RAKB per triwulanan dan melaporkannya kepada Direktur Supervisi Corporate Secretary serta Komite Audit, jika diperlukan. Kinerja keberlanjutan Bank juga akan dilaporkan oleh BSI kepada pemegang saham dalam Rapat Umum Pemegang Saham (RUPS). BSI mempersilakan seluruh pemegang saham untuk menyampaikan pendapat terkait isu Environment, Social, and Governance (ESG) atau Lingkungan, Sosial, dan Tata Kelola (LST). Tapi, BSI belum memberikan hak suara kepada pemegang saham terkait pembahasan isu lingkungan atau sosial. BSI sebagai Perusahaan Publik, ingin memberikan value kepada para pemegang saham dengan mengikuti Sustainable Banking Assessment (SUSBA) tahun 2023 yang terdiri dari 11 bank di setiap negara, serta menyajikan Laporan Kinerja Keuangan Berkelanjutan pada Publikasi Laporan Keuangan Triwulanan dan/atau Public Expose.