Our work on government affairs and **public policy helps us build relationships** with key external stakeholders critical to our enterprise's success, such as elected officials and regulators. In 2021, increasing our contributions to trade associations and creating clear guidelines for those advocating to public officials on our behalf was prioritized. [...] Our new Lobbyist Code of Conduct helps us engage with regulators and policymakers in a manner consistent with our corporate culture and values. Those lobbying on our behalf are expected to uphold our corporate values and act in good faith. In addition to expecting our lobbyists to sign the code, we also offered comprehensive training to help our lobbyists fully understand the standards they are expected to meet when advocating for our interests. [...] Lobbyists are instrumental in helping us engage with elected officials to advocate for our customers' needs. To help ensure that those lobbying on our behalf do so in the spirit of transparency, honesty, and integrity, our Governmental Affairs team developed our Lobbyist Code of Conduct enshrining our standards for the advocates representing us. Lobbyists are expected to: - Follow all local laws governing the duties and responsibilities of lobbyists; - Maintain necessary registration and reporting requirements; - Engage with government and elected officials in good faith; and - Adhere to our standard for ethical business conduct and culture of respect in the workplace. As of August 2021, our lobbyists are expected to sign the Lobbyist Code of Conduct and commit to upholding its requirements. We believe setting this expectation will help us attract people aligned with our goal of acting in good faith and allow us to grow while strengthening our compliance-focused culture.