**5.1 Regulation, International Commitments, and Public Policy**
América Móvil complies with the environmental laws and regulations in each of the countries in which we operate. Moreover, we contribute with the achievement of the objectives set forth in the Paris Agreement to limit global warming, as well as with the environmental related goals in the UN Sustainable Development Goals (SDGs) and UN Global Compact Principles. We continuously evaluate the development of other international and national environmental commitments and evaluate our potential contribution to the goals and principles set forth therein.
In addition, we engage through industry associations in public policy debates concerning the global mitigation of climate change, encouraging the adoption of policies which are aimed at achieving increased investments in clean technology solutions. Our regulatory team is in charge of managing our memberships and engagements with industry associations in an effective manner. One of the core elements of this system is the establishment of a solid governance framework to ensure that we conduct ourselves at all times in a transparent and responsible manner in connection with our engagements with industry associations at every level of our organization, including our senior management. [...] **7. Policy Compliance, Oversight and Verification**
The Audit and Corporate Practices Committee of the Board of Directors of América Móvil, through the Compliance Officer, along with the Corporate Sustainability Department, will be in charge of overseeing, verifying and auditing the observance of the provisions contained in this Policy, and will conduct regular assessments to determine its effectiveness in order to make all necessary updates for its optimal operation.
The Corporate Sustainability Department is also responsible for assessing on a regular basis our sustainability strategy, which includes, among other things, a series of guidelines intended to prevent us from incurring environmental risks in connection with our operations and our supply chain.
If any audits are necessary, they will be conducted regularly and randomly in the various departments of the Company.
All Company Employees must support and cooperate with the work teams in charge of such audits, refraining from obstructing or blocking audit processes and from providing incorrect or false information.
Remember that we all share an obligation to observe and ensure compliance with this Policy, and to report any action in violation thereof through the Whistleblower Portal https://denuncias.americamovil.com/. [...] **11. Whistleblower Portal**
To file a complaint in connection with any default to this Policy or our Code of Ethics, we have made [available the Whistleblower Portal at https://denuncias.americamovil.com/.](https://denuncias.americamovil.com/)
You, just like every other Employee of América Móvil and Third Parties, are entitled and have an obligation to report directly to your line manager, the Compliance Officer, the Subsidiary's Compliance Officer, or through the Whistleblower Portal, any behavior in violation of this Policy, our Code of Ethics or any applicable law, rule, regulation, or internal policy or procedure, and in general, any unethical behavior.
Further, it is our duty to cooperate with any internal or external investigation and keep it confidential. Employees who make a false or misleading complaint may be subject to disciplinary actions.
Remember that failure to report a serious breach of ethics can have disciplinary consequences for you, since you may be concealing an unethical or criminal act. Reports can be made anonymously if the person filing the report wishes to do so; however, we encourage informants to leave some contact information for any follow-up during the investigation.
It is important to note that América Móvil has adopted all the reasonable and justified measures to protect the confidentiality of the complaint and of the complainant; furthermore, we guarantee at every moment that no retaliation will be taken against you for filing the complaint.
Likewise, it is important to make it clear that no provision in this Policy shall be understood to prevent people from directly filing complaints before any authority having jurisdiction. In such cases, our suggestion is that it should be reported to the Legal and/or the Compliance Officer, so that they can help the authorities with any investigation, if necessary.
All reports will be investigated by América Móvil's Compliance Officer, who reports to the Audit and Corporate Practices Committee of América Móvil.
The Compliance Officer is in charge of the supervision and operation of the Whistleblower Portal and will send to the Ethics Committees of each Subsidiary the corresponding complaints, for their proper investigation.