Driving Excellence through Strong Governance Governance forms the cornerstone of our ESG framework, ensuring that our environmental and social efforts, as well as our business is backed by transparency, accountability, and ethical decision-making. Trust and reliability being key factors that define our business relationships at Allcargo Group, we adhere to rigorous standards of governance. Our Board of Directors (BoD) reflects a diverse mix of perspectives, contributing to dynamic and inclusive leadership. This diversity enables us to navigate challenges with a broader outlook, ensuring that we stay ahead in a rapidly evolving global environment. In addition to fostering leadership excellence, Allcargo prioritizes the creation of a safe and equitable workplace by implementing the Prevention of Sexual Harassment (POSH) policy. This policy reinforces our commitment to maintaining an inclusive, respectful and safe environment for all our team members. Reinforcing our dedication to transparency and ethical business practices, we also uphold the highest ethical standards through our whistleblower policy, which provides team members and stakeholders with a secure platform to report any concerns. We take pride in our commitment to maintaining the highest standards of data management and information security, demonstrated by our ISO 27001 cybersecurity compliance. This certification ensures that our systems are robust, resilient, and capable of withstanding potential threats, thereby offering peace of mind to our stakeholders, and protecting our customers' data. Sustainability being central to our operations, we are also focusing on sustainable procurement practices, and are evaluating our tier 1 suppliers against ESG standards with the aim of aligning them with our broader sustainability goals. Our customers being our raison d'être, all of these initiatives are implemented keeping them in mind. Through our enhanced Customer Relationship Management (CRM) systems, we are able to continually improve customer interactions and service quality. Charting the way ahead From reducing our carbon emissions to prioritising people, and ensuring good governance, we remain steadfast in our commitment to achieving our ambitious ESG goals and driving positive change for future generations. Through innovation, collaboration, and long-term thinking, we are charting sustainable pathways that ensure our business thrives while simultaneously contributing positively to the world around us. Shashi Kiran Shetty Founder & Chairman Allcargo Group [...] ESG Governance Our commitment to sustainability requires us to maintain a strong and committed leadership with a clear futuristic vision. We have effectively established a sustainability governance mechanism which facilitates implementing our sustainability vision across our operation, manage goal setting, reporting processes, strengthen relations with external and internal stakeholders and ensure overall accountability. We firmly believe that our approach to managing corporate sustainability and impact is intrinsically linked to long-term value creation for our stakeholders. This includes stakeholders, employees, customers, as well as the communities and markets where we operate. This structured approach helps us to align our operations with our long-term goals and responsibilities, ultimately driving sustainable growth and benefiting all stakeholders involved. ESG Core Group Behind every major initiative at Allcargo, we have a dedicated taskforce that drives it forward. The ESG Core Group is one such team, responsible for implementing and monitoring our sustainability practices. Over the last year, this Core Group has played a vital role in formulating Allcargo's ESG goals and commitments. From developing innovative initiatives for emission reduction, supply chain sustainability to establishing a clear course of action, the ESG Core Group has been instrumental in steering our sustainability efforts to the next level. Their work ensures that our operations are aligned with our long-term sustainability vision, driving meaningful change and progress in our environmental, social, and governance practices.