This year, we continued to strengthen our foundation: improving our training, processes, initiatives and technology. This reflected in improved metrics: a 92% completion rate for our Leading in Responsibility training across all our team members and more than 44 million customer engagements with our responsibility messaging. We also created two new cross-functional **Responsibility Steering Committees to provide high level oversight and governance, and accelerate progress against our commitments.** There is work to do, but sharing our performance and targets for improving responsibility metrics for the first time demonstrates our commitment to transparency and action. [...] To strengthen our governance and compliance, in F24 we developed two new cross-functional Steering Committees to oversee responsibility work, set direction and priorities and create a roadmap for future initiatives: **• Responsible Operations Steering Committee,** reviewing the internal programs, control measures and research projects which guide our decision‑making and compliance in responsible service. [...] **• Customer Responsibility Steering Committee,** reviewing our customer-facing, external initiatives which educate, advocate and encourage personal responsibility, choice and moderation. Each Steering Committee is chaired by a member of the Executive Leadership Team, meets bi-monthly and reports updates to Board Committees (see pages 21 and 22). [...] The Responsible Operations Steering Committee plays a key role in the ongoing governance and management of Player Protect, including visibility of how we manage compliance with our obligations. RSG interventions (including FOCAL, FRT, VPC and training rates) are regularly reviewed and discussed, including any steps required in order to improve performance. [...] The Endeavour Group Board is responsible for and has direct oversight of the Sustainability Strategy, including the goals and commitments, and related policies, procedures, standards and statements within it. The People, Culture and Performance Committee and the Audit, Risk and Compliance Management Committee of the Board oversee progress against our key priorities, and the management of related risks to achieving our sustainability commitments. [...] The Board is updated quarterly on progress and risks to progress against the Planet commitments made in the Sustainability Strategy, including any matters relating to climate change. The Executive Leadership Team, with the support of cross-functional sustainability leads, is responsible for assessing and managing climate-related risks and opportunities as part of our enterprise risk management process, and our sustainability risk profile. The Executive Leadership Team is also responsible for operationalising opportunities to improve the Group's environmental performance.